Business Solution

Service Center Management - Labor-saving auto spare parts service center management to maintain your loyal customer base

AdlER Service Center Management solution is a complete package to manage the regular tasks of auto spare parts industry to pursue the efficient utilization of labor, material, and time.

The cost-effective and end-to-end software can manage an inventory of spare parts, generate bills, manage the shop accounts, equipment installation, field warranty, order processing, and so on. The solution addresses the functional and technical requirements of auto spare parts businesses like material handling, internal labor, customer and quotation management, and reporting.

The AdlER Service Center Management Solution helps you to maximize revenue and minimize operating cost. It supports your business to increase customer retention by delivering service excellence along with workforce productivity optimization. The Solution can also streamline spare parts ordering process and improve purchasing efficiency.

The Solution helps you track warranty services and offers an option to upload warranty certificates. Apart from the working hour rate derived from CTC, you can add the overhead rates to calculate service billing and for job-wise profit comparison. The AdlER Service Management Solution reduces service downtime and increases ROI as we know the auto spare parts industry is all about time and quality. The system also supports complete integration with HR module.

Few of the major Features

  • Enquiry register

  • Site visit register

  • Customer order register

  • Commissioning details

  • Service tickets

  • Spare parts indent

  • Spare parts issue

  • Quotation preparation

  • Service register and service billing

  • Provision for time sheet

  • Warranty maintenance

  • Installation services

  • Annual Maintenance Contract (AMC)

  • Graphs and Tables (reporting)

  • Material transfer management

  • Job wise profit comparison

  • End-to-end

  • Alerts

  • Third-party integration